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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmel Duerr

March 18, 2025

5  out of  5
rating by Carmel Duerr
"Pam Ceranova rocks at Tim Slesk office gave immediate service updating policy info. Thanks Pam!"
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Josh B

March 6, 2025

5  out of  5
rating by Josh B
"Shoutout to Laura for helping me with a billing issue in a matter of minutes that I had questioned for months. She not only resolved an issue quickly but worked to make it right and followed up with resolution. She’s kept my future business with State Farm and I will be reaching out to her directly for future insurance needs."
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S Smith

February 18, 2025

5  out of  5
rating by S Smith
"Excellent customer service, and they go above and beyond all expectations to be helpful! Highly recommended!"
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Macy Robinson

February 12, 2025

5  out of  5
rating by Macy Robinson
"Laura was amazing! She was beyond kind, helpful, and seemed like she genuinely cared! Thank you!!"
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Brian Lewis

February 5, 2025

5  out of  5
rating by Brian Lewis
"Wonderful people to work with! Always willing to quickly reply and answer any questions you may have. Highly recommend!!"
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Stacy Jenkins

January 28, 2025

5  out of  5
rating by Stacy Jenkins
"It's been so refreshing to get such great customer service. I was stressed over having to move again and I let Pam know that I needed to up my policy and she was such a dear and made it so stress free. Thank you Soo much"
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Elsie Gibson

January 25, 2025

5  out of  5
rating by Elsie Gibson
"Very courteous and very helpful!"
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Kim Simmons

January 4, 2025

5  out of  5
rating by Kim Simmons
"Helpful and very kind."
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Richard Gmail

December 20, 2024

5  out of  5
rating by Richard Gmail
"While many people are whining about their insurance coverage, I'm really pleased with mine at State Farm, especially the service I've always received from Pam Ceranova!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Wendy Wynne

December 6, 2024

5  out of  5
rating by Wendy Wynne
"Whenever I need questions answered, copies of my plans, or information, they respond immediately and take care of my needs! Pam Ceranova is efficient, responsible, and friendly!"
We responded:
"Wendy, we appreciate your business and are always glad to help!"
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Katelyn Wright

December 2, 2024

1  out of  5
rating by Katelyn Wright
"Overcharged me $262.80 and I have never got a refund! Absolute nightmare, insane. I’ve called multiple times, went down to the office can’t get anywhere. They will take your money but they won’t issue a refund when they have a “system error”"
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Jane Fern

November 23, 2024

5  out of  5
rating by Jane Fern
"Excellent customer service and Pam is so pleasant to talk to. Helped solve a big problem."
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francesca compagnone

November 23, 2024

5  out of  5
rating by francesca compagnone
"I needed some time sensitive paperwork faxed off to verify my coverage. Pam was highly professional and helped me out right away. Thank you!"
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Cezar Mesquita

November 20, 2024

5  out of  5
rating by Cezar Mesquita
"The team at Tim Slesk's shop is always so responsive. Pam, particularly, is always a delight to work with. With a family of five, with cars, homes, and rentals all in the mix, she's been a constant source of information, assurance, and calm when covering the options, and guiding us through the processes. My wife and I certainly encourage you to check out State Farm, and Tim's office. Cheers."
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Richard Cathell

November 13, 2024

5  out of  5
rating by Richard Cathell
"State Farm at Barkley Village, Bellingham, was a rare experience in today's rushed, high tech world. The office Administrative Assistant, Pam, answers the phone in person, no recordings, no menus to navigate. Auto insurance agent Kristian responded in a warm and professional manner, very genuine and authentic. He listened well, utilized State Farm resources effectively and gathered info I requested with efficiency. I entered with apprehension and left with contentment. Richard Cathell, Ph.D., M.Div."
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Sarah Gilbride

November 13, 2024

5  out of  5
rating by Sarah Gilbride
"Very responsive and easy to work with. Would definitely recommend, especially Laura- she’s awesome!"
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Jenny June moon-Walker

October 31, 2024

5  out of  5
rating by Jenny June moon-Walker
"Amber made this transition easier than I ever thought it could be."
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Valerie Engels

October 31, 2024

5  out of  5
rating by Valerie Engels
"Amber is amazing. Every time we have our annual policy review, she makes our conversation feel so natural and easy. I feel like I'm just talking to one of my friends. Thank you for making insurance coverage understandable."
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David Goldsmith

October 17, 2024

5  out of  5
rating by David Goldsmith
"Kristian was possibly the greatest personal lines agent I have ever had the pleasure of doing business with. He made the process easy, and his incredible technical acumen helped me wrap my brain around all things insurance, not something that comes easy for me!"
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Fred Bero

October 10, 2024

5  out of  5
rating by Fred Bero
"I was having the worst day ever looking for a new company for my insurance. That was until I got on the phone with Amber over at State Farm. I was paying way more than I needed for less coverage on my multiple insurance policies I had over at another agency. I started my search for a new company to get a quote and possibly move my business over. After reading all the positive reviews I decided to give Tim Slesk's State Farm office a call. The first thing I heard was the bright and cheerful voice of one Ms. Amber. She asked me how my day was going and I responded with a not so well and she replied, 'well, lets see if we can turn that around for you!' She quoted me for home/auto and life with higher coverage but for less money than I was currently paying. She really did turn my day around, not just with saving me money and adding on life insurance, something I didn't have before and thought I could never afford. After getting my policies set up, she let me know of something I never even heard of before from any other insurance company in all my 70+ years, an umbrella policy. After she explained it to me and how it would add a million-dollar coverage to all my insurance more or less (mostly more) I now have peace of mind that if anything horrible were to happen I will be protected. If you are looking for a company and an agent that cares enough to take the time to explain all your options, then look no further and give Amber a call over at Tim Slesk - State farm agency. Thank you, Amber, for your good, spirited nature and making me feel like I won the lottery! You must have had a good upbringing; I am sure thankful for you. You truly brought sunshine back into my day!"
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Louise Webb

October 9, 2024

5  out of  5
rating by Louise Webb
"Thoughtful, courteous and excellent communication skills. Very good rates."
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John Kane-Ronning

October 7, 2024

5  out of  5
rating by John Kane-Ronning
"Kristian did an awesome job working with us to review and set up an insurance package for our homes and autos. He was diligent and thorough and saved us a substantial amount of money. I would highly recommend him"
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Subarc

October 3, 2024

1  out of  5
rating by Subarc
"Was with them for 15 years approximately. They charged me additional premium fees for my daughter living in the same house as me for all the cars even though she never drove them. They said they had to charge it cause she could "possibly" have access to the keys. Whatever!They also didn't take the fees off when she moved out, and charged me for over 2 years at the higher rate. When I pointed this out to them they said there was no way to go back and refund me, even though I had told them when she had moved out. An even scummier move was they responded to my review when I originally posted it denying I was ever a customer of theirs. That's funny because Shannon just called me yesterday 10/2/24 leaving a phone message confirming I used to insure with them and offering me a quote telling me she may be able to save me money! Hahahahhaha I found the exact same insurance plan somewhere else for about 50 dollars less a month with the option to reduce it even more every 6 months if their are no claims . Also beware as this company will leave an entire state if something happens and they have to pay out. Like California and Hawaii. Used to be a good insurer, not anymore."
We responded:
"Thanks for the feedback! Since you are not one of our customers and your experience wasn't with our Barkley Village office, we aren't sure what happened and how we can give you better service. Please call our office at your earliest convenience and we will be happy to assist you!"
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Skyla Mckee

September 16, 2024

1  out of  5
rating by Skyla Mckee
"Every six months the price of my coverage is jacked up due to greed. People are struggling to buy food,pay rent, get medical and yet these companies who are profiting bringing in millions lie and are claiming they are struggling."
We responded:
"We understand the frustration regarding the increase in your insurance coverage. We value your business and want to ensure you have the best possible experience. If you have specific concerns about your coverage or would like to discuss potential options, please don't hesitate to contact our office."
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Scott Bates

September 12, 2024

5  out of  5
rating by Scott Bates
"I was late on a payment, it just slipped my mind. The team sent me a reminder so I could pay with grace period. Much appreciated. Special thanks to Pam Ceranova who sent me reminder and followed up with me."